Acceptable Use Policy

ACCEPTABLE USE POLICY

AI Features and Services

Awaykon Pty Ltd

Effective 01 July 2026 | Version 1.0

This Acceptable Use Policy (Policy) sets out the rules and guidelines for your use of the artificial intelligence features and services (AI Service) provided through the Awaykon platform, including the website at awaykon.com and the Awaykon mobile application (together, the Platform), operated by Awaykon Pty Ltd (ACN 694 194 628 / ABN 17 694 194 628) (we, us, or our).

This Policy forms part of, and must be read together with, our Website Terms of Use, Mobile App Terms of Use, and Privacy Policy. By accessing or using the AI Service, you agree to comply with this Policy. If you do not agree, you must not use the AI Service.

OPERATIVE PROVISIONS

1. Definitions and interpretation

Definitions

In this Policy, the following definitions apply:

Interpretation

1. In this Policy, unless the context otherwise requires:
   1. headings are for convenience only and do not affect interpretation;
   2. the singular includes the plural and vice versa;
   3. a reference to a statute, regulation, or other law includes all amendments, consolidations, and replacements;
   4. a reference to writing includes email; and
   5. terms defined in the Website Terms of Use or Mobile App Terms of Use have the same meaning in this Policy unless otherwise defined.

2. Scope of this policy

1. This Policy applies to all users of the AI Service, whether accessed through the website, the mobile application, or any other channel through which the AI Service is made available.
2. This Policy supplements the Website Terms of Use and the Mobile App Terms of Use. To the extent of any inconsistency between this Policy and those terms in relation to the use of the AI Service, this Policy prevails.
3. We may update this Policy from time to time. Any changes will be effective immediately upon posting the updated Policy on the Platform. Your continued use of the AI Service after any changes constitutes your acceptance of the revised Policy.

3. Nature of the AI service

1. The AI Service is provided for personal entertainment, spiritual awareness, and personal reflection purposes only. The AI Service is not designed, intended, or authorised to provide Professional Advice of any kind.
2. AI Personas available through the Platform are fictional constructs generated by artificial intelligence. They do not represent, speak on behalf of, or constitute any actual celebrity, talent, or public figure. Any resemblance of AI Output to the views, beliefs, or expressions of real individuals is incidental and does not constitute an endorsement, statement, or representation by any such person.
3. You acknowledge and agree that:
   1. the AI Service uses artificial intelligence technology that generates responses based on algorithms, machine learning models, and training data, and does not involve any human review, oversight, or professional judgment;
   2. AI Output may be inaccurate, incomplete, outdated, misleading, or otherwise unreliable, and should not be relied upon as a basis for making decisions of any kind;
   3. the AI Service does not create any professional-client, advisory, therapeutic, medical, or fiduciary relationship between you and us;
   4. any AI Output that touches on topics related to health, wellbeing, relationships, finances, legal matters, or any other area in which Professional Advice may be relevant is provided for general informational, spiritual, and personal exploration purposes only and must not be treated as Professional Advice; and
   5. you are solely responsible for evaluating and verifying any AI Output before acting on it, and for seeking appropriate Professional Advice where required.

4. Permitted use

1. You may use the AI Service only for its intended purpose of personal entertainment, spiritual awareness, and personal reflection, and in compliance with this Policy, the Website Terms of Use, the Mobile App Terms of Use, and all applicable laws.
2. You must be at least 18 years of age to use the AI Service. If you are under 18, you must not use the AI Service.
3. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account in connection with the AI Service.

5. Prohibited conduct

1. When using the AI Service, you must not:
   1. use the AI Service for any unlawful, fraudulent, or harmful purpose;
   2. submit any User Input that constitutes or contains Harmful Content;
   3. attempt to use the AI Service to generate Professional Advice or to obtain AI Output intended to substitute for consultation with a qualified professional;
   4. submit User Input that is designed to manipulate, deceive, or exploit the AI Service, including through prompt injection, jailbreaking, or other techniques intended to circumvent the AI Service's safety measures or content guidelines;
   5. attempt to cause the AI Service or an AI Persona to make statements about, attribute views to, or generate content purporting to represent the actual thoughts, beliefs, or opinions of any real celebrity, talent, or public figure;
   6. use the AI Service to generate content that infringes, misappropriates, or violates the intellectual property rights, privacy rights, or other rights of any third party;
   7. use the AI Service to impersonate any person or entity, or to misrepresent your affiliation with any person or entity;
   8. use the AI Service to generate spam, phishing content, malware, or any content intended to deceive or defraud others;
   9. use the AI Service to harass, bully, stalk, intimidate, or threaten any person;
   10. use the AI Service to generate content that sexualises minors or that facilitates the exploitation or abuse of children in any way;
   11. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying models of the AI Service;
   12. use any automated tools, bots, or scripts to access or interact with the AI Service, except through the interfaces we provide; or
   13. use the AI Service in any way that could damage, disable, overburden, or impair the Platform or interfere with any other user's use of the AI Service.

6. Sensitive and health-related inputs

1. The AI Service is not a medical, psychological, psychiatric, or therapeutic service. The AI Service is not designed to detect, diagnose, treat, or manage any medical or mental health condition, and it is not a substitute for professional medical or psychological care.
2. You acknowledge and agree that:
   1. you should not submit Sensitive Input to the AI Service;
   2. if you choose to submit Sensitive Input despite this warning, you do so entirely at your own risk;
   3. the AI Service is not equipped to provide an appropriate, safe, or reliable response to Sensitive Input, and any AI Output generated in response to Sensitive Input must not be treated as advice, guidance, or a recommendation of any kind;
   4. we do not monitor User Input for Sensitive Input in real time and we accept no responsibility for AI Output generated in response to Sensitive Input; and
   5. we are not liable for any Loss arising from or in connection with your submission of Sensitive Input or your reliance on any AI Output generated in response to Sensitive Input.
3. If you or someone you know is experiencing a mental health crisis, please contact a qualified health professional or call a crisis support service immediately. In Australia, you can contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or in an emergency, call 000. If you are outside Australia, please contact your local emergency services or crisis helpline.

7. AI-generated content

1. You acknowledge that all AI Output is generated by artificial intelligence technology and not by a human. AI Output does not represent the views, opinions, or recommendations of us, our directors, employees, or agents, or of any celebrity, talent, or public figure affiliated with or referenced in connection with the Platform.
2. We make no representations or warranties as to the accuracy, completeness, reliability, suitability, or timeliness of any AI Output. AI Output may contain errors, inaccuracies, biases, or hallucinated content (content that appears plausible but is factually incorrect).
3. You must not:
   1. rely on AI Output as a basis for making any decision relating to your health, finances, legal affairs, safety, or any other matter of significance;
   2. publish, distribute, or share AI Output in a manner that presents it as human-authored content, Professional Advice, or factual information without appropriate disclosure that the content was generated by artificial intelligence;
   3. publish, distribute, or share AI Output in a manner that attributes the content to, or suggests it represents the actual views of, any celebrity, talent, or public figure; or
   4. use AI Output for any commercial purpose, unless expressly permitted by your subscription terms.
4. To the maximum extent permitted by law, we disclaim all liability for any Loss arising from or in connection with your use of, or reliance on, any AI Output, including any Loss arising from AI Output that is inaccurate, incomplete, misleading, offensive, or otherwise inappropriate.
5. Mandatory AI persona disclaimer. When you access AI persona features through the Platform, you will be shown a mandatory disclosure that you must actively accept. This disclosure is presented: (a) as a standalone acknowledgement at account creation or first access, before you can interact with any AI persona; (b) at the start of each new chat or interaction session; and (c) via a persistent mechanism accessible throughout each session. By accepting the disclosure at account creation and continuing to use the AI Service, you confirm that you understand you are interacting with an AI construct and not with any actual celebrity, talent, or public figure.

8. User content and inputs

1. You retain ownership of any intellectual property rights that you hold in your User Input. By submitting User Input to the AI Service, you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to use, reproduce, modify, and process your User Input solely for the purpose of operating, improving, and maintaining the AI Service.
2. You represent and warrant that:
   1. you have all necessary rights, licences, and permissions to submit your User Input to the AI Service;
   2. your User Input does not infringe, misappropriate, or violate the intellectual property rights, privacy rights, or other rights of any third party; and
   3. your User Input complies with this Policy and all applicable laws.
3. We do not claim ownership of your User Input. However, you acknowledge that AI Output generated in response to your User Input may be similar or identical to output generated for other users, and you do not acquire any exclusive rights in AI Output.

9. Monitoring and enforcement

1. We reserve the right (but are not obligated) to monitor, review, or analyse User Input and AI Output for the purpose of ensuring compliance with this Policy, improving the AI Service, and protecting the safety of our users.
2. If we determine, in our sole discretion, that you have breached this Policy, we may take any one or more of the following actions without prior notice:
   1. issue a warning to you;
   2. temporarily or permanently suspend or restrict your access to the AI Service or the Platform;
   3. remove or disable access to any content that breaches this Policy;
   4. report the breach to relevant law enforcement authorities or regulatory bodies; and
   5. take any other action we consider reasonably necessary to protect our rights, the rights of other users, or the integrity of the AI Service.
3. Our decision to take or not take enforcement action in any particular instance does not constitute a waiver of our right to take enforcement action in relation to any other breach of this Policy.
4. User reporting of AI outputs. We provide a reporting mechanism through which you can flag AI Outputs that you consider to be inappropriate, offensive, inaccurate, or otherwise in breach of this Policy. The reporting mechanism is accessible from within the primary chat interface without requiring you to navigate away from the conversation window. When submitting a report, you can describe the nature of your concern. You will receive a reference number and an acknowledgement within 24 hours. Reports are reviewed by our internal team in accordance with our content moderation procedures. We encourage you to use this mechanism to help us maintain the quality and safety of the AI Service.
5. Adversarial prompting and outputs at your own risk. If, despite the prohibition in clause 5, you engage in adversarial prompting, jailbreaking, or other deliberate attempts to circumvent the AI Service’s content controls, you acknowledge that:
   1. any AI Output generated as a direct result of your conduct is produced entirely at your own risk;
   2. we exclude all liability for any such output, including any loss, harm, or damage arising from or in connection with it;
   3. you may be personally liable to us, to any celebrity or talent whose licensed attributes are used in the relevant AI Persona, or to any third party who suffers harm as a consequence of that output; and
   4. we may take immediate action to suspend or terminate your access to the AI Service.
6. Ownership of AI Outputs. As between you and us, all intellectual property rights in AI Outputs generated through the AI Service vest in us, subject to the underlying rights of the relevant celebrity or talent in their licensed intellectual property. You do not acquire any ownership interest in AI Outputs by interacting with an AI Persona, submitting User Input, or otherwise using the AI Service. You acknowledge that the ownership of intellectual property rights in AI-generated content is an evolving area of law in Australia. Nothing in this Policy is intended to override any personality rights, right of publicity, or moral rights held by any celebrity or talent whose licensed attributes are used in an AI Persona.

10. Disclaimers and limitation of liability

1. The AI Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all representations, warranties, and conditions of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
2. Without limiting clause 10.1, we do not warrant or represent that:
   1. the AI Service will be available without interruption, or that any defects will be corrected;
   2. the AI Service will be free of viruses, errors, or other harmful components;
   3. AI Output will be accurate, complete, reliable, current, appropriate, or fit for any particular purpose; or
   4. the AI Service will meet your requirements or expectations.
3. To the maximum extent permitted by law, we exclude all liability (whether in contract, tort (including negligence), statute, or otherwise) for any Loss arising out of or in connection with your use of the AI Service, including any Loss arising from:
   1. any AI Output, including AI Output that is inaccurate, incomplete, misleading, offensive, or otherwise inappropriate;
   2. any decision you make, or action you take or refrain from taking, based on or in reliance upon AI Output;
   3. any Sensitive Input you submit to the AI Service, or any AI Output generated in response to Sensitive Input;
   4. any interruption, suspension, or discontinuation of the AI Service; or
   5. any unauthorised access to, or use of, your User Input or account.
4. To the extent that our liability cannot be excluded by law, our total aggregate liability to you for all claims arising out of or in connection with the AI Service is limited to the amount you have paid to us for use of the AI Service in the 12 months immediately preceding the event giving rise to the claim.
5. Nothing in this Policy excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

11. Force majeure

1. We are not liable for any failure or delay in making the AI Service available or performing any obligation in connection with this Policy to the extent that the failure or delay is caused directly by a Force Majeure Event, provided that:
   1. we use reasonable endeavours to minimise the impact of the Force Majeure Event and to resume normal service as soon as practicable; and
   2. the failure or delay is not attributable to our negligence, wilful misconduct, or failure to take reasonable precautions.
2. If a Force Majeure Event prevents us from making the AI Service available for a continuous period of more than 60 days, we may discontinue the AI Service (in whole or in part) without liability to you.
3. For the purposes of this Policy, Force Majeure Event means any event or circumstance beyond our reasonable control, including:
   1. acts of God, flood, earthquake, storm, cyclone, or other natural disaster;
   2. epidemic, pandemic, or public health emergency declared by a government authority;
   3. war, invasion, acts of terrorism, riot, or civil unrest;
   4. government action, law, regulation, order, or embargo;
   5. failure of third party infrastructure, including telecommunications, power networks, or cloud computing services; and
   6. cyberattack, distributed denial of service attack, or other malicious interference with digital infrastructure.
4. For the avoidance of doubt, a Force Majeure Event does not include financial difficulty or inability to pay.

12. General

1. Governing Law: This Policy is governed by and construed in accordance with the laws of Victoria, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.
2. Severability: If any provision of this Policy is held to be invalid, illegal, or unenforceable, that provision will be severed from this Policy and the remaining provisions will continue in full force and effect.
3. Waiver: A failure or delay by us in exercising any right, power, or remedy under this Policy does not operate as a waiver of that right, power, or remedy.
4. Entire Agreement: This Policy, together with the Website Terms of Use, Mobile App Terms of Use, and Privacy Policy, constitutes the entire agreement between you and us in relation to your use of the AI Service and supersedes all prior agreements, representations, and understandings in relation to that subject matter.
5. Contact: Awaykon Pty Ltd can be contacted at ⁠support@awaykon.com or by writing to Level 10, 369 Royal Parade, Parkville VIC 3052.